FREE shipping within Australia when you spend $250ūüí• Aust Post currently experiencing shipping delays due to COVID-19

Shipping Info

ALL orders are processed and sent out the next business day. Orders are posted from our HQ in Perth, Western Australia Monday to Friday via Australia Post. 

Please Note: If you have an enquiry about the whereabouts of your order and have already received a tracking number, please contact Australia Post direct for an update. 

LATEST SHIPPING UPDATES RELATING TO COVID-18

      DOMESTIC

We are still delivering within Australia. YAY! Australia Post are experiencing delays, so your patience is appreciated.Please use a residential address for orders. Deliveries to business addresses cannot be guaranteed.

More information can be found here: https://auspost.com.au/about-us/news-media/important-updates

      EXPRESS POST

Express Post service will continue to be our fastest postal delivery option for our customers – and we'll continue to prioritise these deliveries. They just may not be delivered next business day every time.

Effective 20 April 2020, Australia Post has temporarily suspending the Express Post guarantee of a refund and replacement envelope or satchel for articles that don’t meet the next business day delivery standard. 

      INTERNATIONAL

Australia Post expects major international delivery delays due to flight cancellations and government restrictions.Please allow for shipping delays to regions currently impacted by Government lockdowns.

https://auspost.com.au/about-us/news-media/important-updates/coronavirus#international

Our standard shipping charges are weight based and range between $5 - $13 for standard shipping with extra options for tracking and signature on delivery.

We offer FREE Australian domestic shipping on orders over AUD $250.  Please note: free standard shipping does not include signature on delivery. This may be added to your cart at a fee of $5.

Alf parcels are posted from Perth, so standard shipping can take anywhere between 2-10 days depending on your location within Australia. Standard shipping does not include signature on delivery, so please select a signature on delivery option if you don't have a safe place for the postie to leave your parcel.

Our express shipping rates range between $8 - $30 per item including tracking and signature on delivery.

Express shipping generally takes between 2-3 days depending on your location within Australia. Sadly, because our HQ is located in Perth, we cannot offer overnight express. E.g. Perth to Melbourne or Sydney will take 2-3 days even with express shipping.

We use DHL and Australia Post to ship our international orders and our international rates vary from country to country. Please contact us if you don't see your preferred shipping country listed at checkout. 

Please be aware, that as your Alf comes all the way from the 'Land Down-under' she's not going to arrive overnight (your Alf is coming via plane, not magic carpet). You can select express international shipping at checkout, however it can still take anywhere up to a week to arrive on your doorstep. 

We do everything we can to ensure your order is dispatched as quickly as possible - and once it has left our office here in sunny Perth, Australia you will be sent a tracking number so you are able to sit at the front gate waiting for the postman.

Believe us, these babes are totally worth the wait. You're going to LOVE your Alf.

Some countries charge their residents taxes and duty for purchasing items online from overseas. Alf the Label does not collect international taxes on behalf of customers, so the customer is responsible for all taxes or charges to import items into their country.

Some information can be found below. If you country is not listed please check with your local post office.

USA: https://www.cbp.gov/trade/basic-import-export/internet-purchases

UK: https://www.gov.uk/goods-sent-from-abroad/overview 

If you have an enquiry about the whereabouts of your order and have already received a tracking number, please contact Australia Post direct for an update . 

Alf the Label cannot provide any additional information about the whereabouts of a parcel once it has left the warehouse, and outside of what you can see on the Australia Post online tracking.