Get FREE AU shipping when you buy a baby bag and pram straps in the same transaction 💥
All orders made before midday, Australian Western Standard Time (AWST), are processed and sent out the same day.
Orders are posted from our HQ in Perth, Western Australia Monday to Friday via Australia Post.
International orders are sent via DHL and Australia Post and usually take between 7 and 21 business days to reach their destination.
If you have an enquiry about the whereabouts of your order and have already received a tracking number, please contact Australia Post direct for an update - Alf the Label cannot provide any additional information about the whereabouts of a parcel outside of what you can see on the Australia Post online tracking.
Standard shipping within Australia
Our standard shipping charges are weight based and range between $5 - $13 for standard shipping with options for tracking and signature on delivery.
We offer free Australian domestic shipping when buying a bag and pram straps in the same transaction. Please note: free standard shipping does not include signature on delivery. This may be added to your cart at a fee of $5.
Alf parcels are posted from Perth, so standard shipping can take anywhere between 2-10 days depending on your location within Australia. Standard shipping does not include signature on delivery, so please select a signature on delivery option if you don't have a safe place for the postie to leave your parcel.
Express shipping within Australia
Our express shipping rates range between $8 - $30 per item including tracking and signature on delivery. Express shipping generally takes between 2-3 days depending on your location within Australia. Sadly, because our HQ is located in Perth, we cannot offer overnight express. E.g. Perth to Melbourne or Sydney will take 2-3 days even with express shipping.
We use DHL and Australia Post to ship our international orders and our international rates vary from country to country. Please contact us if you don't see your preferred shipping country listed at checkout.
Please be aware, that as your Alf comes all the way from the 'Land Down-under' she's not going to arrive overnight (your Alf is coming via plane, not magic carpet). You can select express international shipping at checkout, however it can still take anywhere up to a week to arrive on your doorstep.
We do everything we can to ensure your order is dispatched as quickly as possible - and once it has left our office here in sunny Perth, Australia you will be sent a tracking number so you are able to sit at the front gate waiting for the postman.
Believe us, these babes are totally worth the wait. You're going to LOVE your Alf.
Once the item has been shipped and the tracking number provided to the customer, Alf the Label is not liable for lost or delayed shipments. Unfortunately Alf the Label is not insured for lost shipments, so if a shipment is lost, by Australia Post or DHL the customer will receive compensation from the postal provider, not Alf the Label.
Thankfully - this doesn't often happen! But we will do everything we can to assist if your parcel is delayed or lost in transit.
Some countries charge their residents taxes and duty for purchasing items online from overseas. Alf the Label does not collect international taxes on behalf of customers, so the customer is responsible for all taxes or charges to import items into their country. Some information can be found below. If you country is not listed please check with your local post office.