Congratulations, you've won a full refund!
You've received a golden ticket, which means you've won a full refund on your order.
How do I receive my refund?
Email customerservice@alfthelabel.com.au with the following:
- A photo of your card
- The code on your card
Once received by one our our customer service team, they will process a return on your order, which will be processed to the original payment method within 10 business days of approval.
Eligible refunds will cover the full value of the order, excluding shipping fees.
About Lunar Year 2025
2025 marks the transition to the Year of the Snake, based on the Chinese zodiac. The Snake is often associated with transformation, elegance, and mystery, meaning 2025 may be a year of change and adaptability.
T&Cs
Customers are eligible for a full refund on their order made with Alf when the one-time code provided by Customer Service is used. This refund is not applicable on any other orders.
Each code is unique, non-transferable, and valid for one-time use only.